Returns, Exchange & Refunds

Please contact us with your issue at info@rawdirtmtb.com and we will get back to you.

Returns Policy

We have a 30-day return policy; after receiving your item, you have 30 days to request a return. 

To be eligible for a return, your item must be in the same condition that you received it; unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

You can contact us here to start a return. Items sent back without first requesting a return will not be accepted.

Damages and issues

Please check your order as soon as you receive it and contact us immediately if the item is defective or damaged so we can sort it straight away.

Return Addresses

(for returns only)

UK:
Antar 2 Headway Road, Wolverhampton, West Midlands, WV10 6PZ

US & Mexico:
217 Wrangler Drive, Coppell, Texas, 75019

Canada:
Unit 3, 3500 Laird Rd, Mississauga, ON L5L 5Y4, Canada

Latvia:
Lidostas parks, Marupe, Marupes nov., LV-2167, Latvia

Spain:
Travessía Prat de la Riba, 91-95, 08849 Sant Climent de Llobregat, Barcelona, Spain

Australia:
Apparel orders: 40 Tanimbla Street, Kedron, Queensland 4031
Non-apparel orders (except phone cases): 338 Albert St, Brunswick VIC 3056
Phone cases: 6 Axis Crescent, Dandenong South VIC 3175

Japan:
Komiyaji 817-3, Shinwamachi, Amakusa, Kumamoto prefecture, 863-0101

Brazil:
Rodovia Santos Dumont, 4791 (Antigo KM 3,5), Armazém 111, Galpão 02, Empreendimento Caxias Park. Parque Paulista. CEP 25251-460. Duque de Caxias - RJ, Brasil